How the French mining and metallurgy giant Eramet replaced Excel with the PPM Tool Triskell for its IT Department’s macro & micromanagement needs
The Triskell PPM project in brief
Integrated management solution for the IT department (more than 200 employees) using Triskell Software’s PPM tool.
+200
users
140
projects managed simultaneously
150
initiatives
2
Portfolios: IT and Industrial
About Eramet
Eramet is a French mining and metallurgical company operating on five continents and in 20 countries with a workforce of 12,590 employees across 47 sites. Eramet transforms the Earth’s mineral resources to provide sustainable and responsible solutions for industrial growth and the challenges of energy transition.
Fully engaged in the era of metals, Eramet aims to become a reference in the responsible transformation of the Earth’s mineral resources, for the betterment of society.
Triskell is clearly one of the means to contribute to achieving our 2021-2025 strategic plan. We have both a unified vision of the strategic action plan with macro indicators for high-level management and close field planning to monitor its execution
Claudia Sudano
Head of CIO Office at Eramet
Context: An IT department in the midst of transformation
In 2021, the Eramet Group began a phase of strategic transformation to strengthen its position in the global market. Within this context, the Management set a new objective for its IT department, thus kicking off the project called ‘One Information System’, which aimed to:
- Align IT teams around a set of common initiatives
- Improve governance to strengthen the strategic position of the IT department
The IT department comprises over 200 IT professionals, operates internationally (Americas, Europe, Oceania, Africa), manages 460 applications, and oversees more than 140 simultaneous projects. However, the newly established CIO Office lacked visibility and spent considerable time collecting information across its project portfolio. It faced several challenges:
- Manual portfolio management with Excel
- Unstructured project management, with different tools used by various teams
- Absence of a demand management process
- The need to consolidate corporate and local projects into a single tool
Establishing robust governance was thus a major objective of the “One Information System” project. This involved defining and implementing a harmonized project portfolio management process across the group.
This process needed to be transparent, auditable, and supported by a global Project Portfolio Management (PPM) tool, ensuring consistent and efficient management of initiatives across all group entities. The decision to adopt a PPM solution was thus made.
Why Triskell?
The IT department issued a call for tenders to find a PPM software capable of meeting all its activity management needs. The solution had to meet the following requirements:
- Aligning projects with company strategy through a process of evaluating, qualifying, and prioritizing new project requests from business units.
- Managing the project portfolio from opportunity through deployment to closure, regardless of the project methodology used, whether "waterfall" or "Agile."
- Providing a comprehensive and detailed view of the portfolio according to various defined analysis axes.
- Planning, tracking, and managing IT activities in terms of resources, budgets, schedules, and risks.
- Determining and measuring qualitative and quantitative gains from activities.
- Equipping activities to strengthen the project culture within teams.
The CIO Office chose the Triskell PPM solution for the following 7 reasons:
- An integrated solution for macro and micromanagement of IT activities.
- Core functionalities are included in the standard version.
- Ease of use with an ergonomic interface.
- Flexibility with a broad and adjustable functional spectrum.
- Simple administration with click configuration.
- Meta-model based on object creation.
- Quality of Easis in terms of solution mastery and experience.
A progressive implementation of an integral management for the IT department… and beyond…
Eramet aimed to implement each new process and functionality step by step to ensure mastery through the skill and maturity growth of users. The CIO Office was supported by the consulting firm Easis, specialized in IT department management.
In October 2022, the first “basic” functionalities were implemented:
- Portfolio management
- Creation of opportunities
- Project management
- Report export
- Risk matrix
In 2023, a second wave of production deployment occurred, covering:
- Demand management
- Opportunity scoring
- Project snapshots
- Budget management
Following the success of Triskell’s adoption within the IT department and immense user satisfaction, Triskell became the reference PPM solution at Eramet. In 2023, it was deployed to manage the group’s global industrial project portfolio, with new uses already planned for 2024.
Company Overview
Industry
Mining
Type
Private
Region
France – Global
Solution
Project Portfolio Management
Demand Management
Website
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