How FIDAL centralized IT Governance in less than 3 months with Triskell
Find out how FIDAL ditched Excel to optimize IT management with Triskell PPM software.
A summary of the project
Integrated solution for the IT management for 60 employees with Triskell.
53
users
1
administrator
104
projects in 2022
About FIDAL
Founded in 1922, FIDAL is the leading business law firm in France. Established across three continents in mainland France and overseas, Belgium, Morocco, and Vietnam, FIDAL benefits from the expertise of over 1300 lawyers, representing 17 nationalities and fluent in more than 20 languages.
As strategic partners to businesses, institutions, and organizations, they strive to make law a lever for performance and growth, both in France and internationally.
Context
En 2018, FIDAL’s IT Manager decided to establish a PMO to streamline and optimize the work of the 60 employees of the IT Department. Raphaël Rineau took over the management of FIDAL’s PMO.
His initial assessment of the reporting process was clear: using Excel was a time-consuming and unreliable method. Each project manager and application manager tracked their projects and time spent in their own Excel file. The IT Director was then responsible for consolidating this information into a single file with over 500 lines.
In this context, Raphaël agreed to take on the challenge on leading the PMO, but with one condition: the IT department should equip itself with a real tool for steering its activities.
Why Triskell?
Raphaël conducted an audit of several PPM solutions on the market with the following ideas on mind:
- The tool must automatically aggregate information and present it in layers according to stakeholder profiles.
- Raphael should be able to quickly work autonomously in the administration of the tool.
- Cost-effectiveness.
Based on these criteria, he selected Triskell Software’s IT project portfolio management solution.
Implementation process
Raphaël chose to have EASIS, a consulting firm specializing in organizational management, accompany him in the implementation of the Triskell EASIS solution.
Three months were enough, from the study of the processes to their modeling in the tool. At the same time, Raphaël was trained at Triskell to perfectly master the solution and independently support its adoption by the IT department team.
Fidal now has a unique tool to manage the portfolios of its IT department activities:
- A project management portfolio (Build) & a service activities portfolio (Run) with consumption tracking
- Engagement request management
- Structured project review management using program/project/lot views.
Triskell is also integrated with the management control tool, which automatically retrieves consumption data via API.
Benefits – Data centralization
- Data centralization: centralizing and securing information are, of course, the most expected major advantages. Time tracking, which cannot be modified after validation in Triskell, illustrates this in particular.
- Reliable reporting:Triskell enables reliable and real-time reporting of information on project portfolios. This visibility is beneficial at all levels of the organization, from project managers to managers and soon to the executive committee members.
- Improved communication: the tool has also allowed Fidal to improve communication between project stakeholders. The data, formalized and centralized in one place, is now accessible to everyone.
The time tracking in Excel did not guarantee the accuracy of the information and created organizational issues. The IT department needed a real management tool for its activities
Raphaël RINEAU – PMO enterprise at FIDAL
Company Overview
Industry
Legal Services
Type
Private
Established
1922
Region
France, Belgium, Morocco, Vietnam
Solution
IT Portfolio Management
Service activity tracking
Highlights
Business challenges
Manual data consolidation into one spreadsheet.
Time-consuming and error-prone reporting.
Benefits
Centralized data.
Reliable real-time reporting.
Improved collaboration.
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