CUSTOMER TESTIMONIAL

How Foyer gained control over project costs and resources with Triskell Software

In the competitive landscape of financial services and project management, gaining control over operational efficiency is not just a strategic goal — it is a necessity.

Foyer, a leading player in the insurance sector, recognized this imperative as it faced increasing complexity in managing its IT and business portfolios. The solution? Triskell Software.

Photograph of Foyer headquarters building
Photo provided by Foyer

Company overview

Founded in 1922, Foyer is a prominent insurance and financial services provider based in Luxembourg. Over the decades, the company has evolved into one of the largest and most reputable insurance providers in the region, boasting a strong portfolio that encompasses life insurance, health insurance, property and casualty insurance, and asset management services.

Foyer has built a solid reputation for its commitment to customer satisfaction, financial stability, and innovation in financial products. The company’s extensive network of subsidiaries and strategic partnerships enables it to effectively serve both individual clients and large corporations, reinforcing its status as a trusted leader in the financial services sector.

Context

Foyer was facing several critical challenges that prompted the search for a more effective project portfolio management solution:

  • Lack of visibility into time spent on various activities, from projects to maintenance.
  • Difficulty in accurately tracking project costs and identifying budget overruns.
  • Fragmented data management.

As Mervé Turkel, Project Manager at Foyer, explains, “we needed an objective measure of the time spent on various activities, to better manage projects and know their real costs, and to centralize and consolidate information into one tool”.

Why Triskell?

The deciding factor in choosing Triskell was its unparalleled adaptability to Foyer’s specific needs. According to Mervé Turkel, “the adaptability of the tool was the key differentiator.” It´s important to point out here that this adaptability is no code, which means that Foyer has total autonomy to adapt and scale Triskell without any risk of generating high costs or upgrade issues.

During the evaluation phase, Foyer assessed several project management and leading Enterprise solutions. However, Triskell’s ability to align with Foyer’s methodology and internal processes made it the clear winner.

Current situation

Today, Triskell serves as the central platform for managing Foyer’s IT and business portfolios, delivering several key benefits:

  • Enhanced visibility into budget overruns and project lifecycle time.
  • Identification of the most resource-intensive projects and teams.
  • Streamlined budget envelope monitoring, distinguishing between RUN and CHANGE expenditures.
  • Clear tracking of operational capacity across all project teams.
  • Streamlined project management thanks to the implementation of the internal criteria and KPIs within the tool.

Moving forward

Looking ahead, Foyer plans to integrate Triskell further to automate key processes, including creating, deactivating, and moving resources & services. As Mervé Turkel says, “We plan to leverage the platform’s capabilities to automate critical processes and further optimize resource management.”

As Foyer continues to refine its PPM framework, Triskell remains a crucial enabler of strategic alignment and operational efficiency, positioning the company for sustained growth in the competitive financial services landscape.

Company Overview
Industry

Insurance, Pensions, and Wealth Management

Type

Publicly traded company

Established

1922

Region

Luxembourg – Global

Solution

IT PPM

Highlights
Business challenges

Lack of visibility into time spent on activities.

Inability to accurately track project costs and budget overruns.

Fragmented data across multiple systems.

Difficulty in managing IT and business portfolios efficiently.

Benefits

Centralized management of IT and business portfolios.

Clear visibility into budget and project timelines.

Identification of high-effort projects and teams.

Streamlined monitoring of Run vs. Change budgets.

Improved tracking of team capacity and KPIs.

Request a demo of Triskell Software

Want to learn more? Request a free demo of Triskell Software and you will discover the PPM software that best suits your business needs.